Privacy Policy
This Privacy Policy explains how Spotter House collects, uses, stores, and protects your personal information when you use our platform or purchase from us.
Contents
1. Scope & Applicability
- Applies to all users, visitors, and customers of Spotter House.
- Covers website, mobile access, social platforms, and transactions.
- Does not apply to third-party websites or services.
2. Information We Collect
A. Information You Provide
- Name, email address, phone number
- Shipping and billing address
- Account login details
- Feedback, reviews, and communication
B. Payment Information
- Payments handled securely via PCI-DSS compliant gateways
- We do not store card or UPI details
C. Automatically Collected Information
- IP address and approximate location
- Device and browser information
- Pages visited and interactions
- Cookies and session data
D. Information from Third Parties
- Social login providers
- Delivery and logistics partners
- Analytics and advertising platforms
3. How We Use Your Information
- Process and deliver orders
- Provide customer support
- Improve website performance and user experience
- Send updates, offers, and notifications
- Prevent fraud and ensure security
- Comply with legal obligations
4. Cookies & Tracking Technologies
- Remember preferences and login sessions
- Track site usage and analytics
- Enable targeted advertisements
You may disable cookies in your browser settings, though some features may not function properly.
5. Sharing of Information
- Shared only with trusted service providers
- Used strictly for operational purposes
- Disclosed when legally required
- Transferred in case of merger or acquisition
6. Your Rights
- Access and review your personal data
- Correct or update your information
- Withdraw consent or opt-out of marketing
- Request data deletion (subject to legal limits)
7. Data Retention
- Data retained while account is active
- Stored for legal and compliance purposes
- Deleted or anonymized when no longer required
8. Data Security
- Encryption and secure servers
- Restricted access controls
- Monitoring and threat detection
No system is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
- Platform intended for users aged 16+
- Children may use with guardian supervision
- No intentional data collection from minors
10. Updates to This Policy
- Policy may change periodically
- Updates will reflect on this page
- Continued use implies acceptance
11. Grievance Redressal
Grievance Officer: [Name]
Email: support@spotterhouse.in
Working Hours: Monday to Saturday — 10 AM to 6 PM
