We collect information that you voluntarily provide when you create an account, contact customer support, or use any features within our platform. This may include your full name, email address, phone number, password, company or organization details, and any additional information you choose to share. In addition to the information you provide, we automatically collect certain data when you use Trado, such as device details (including browser type, operating system, and device model), IP address, usage patterns like pages visited or time spent, and data collected through cookies or tracking technologies. If you choose to connect third-party accounts—such as Google, social login services, or brokerage analytics—we may also receive basic profile information as permitted by your privacy settings on those platforms.

We use the information we collect to create and manage your account, provide platform features and services, improve your user experience, and communicate updates, notifications, or support messages. We also use this data to analyze platform usage, enhance performance, ensure security, detect and prevent fraud, and comply with legal obligations. Importantly, we do not sell your personal data to any third parties. Cookies and tracking technologies are used to improve performance, remember your preferences, and analyze traffic and user behavior. While you can disable cookies through your browser, doing so may affect certain platform functionalities.

Your information may be shared with verified service providers who help us with hosting, analytics, customer support, and other operational tasks. We may also share your data with legal authorities if required by law, or with third-party tools and integrations that you voluntarily connect. All partners handling your data are bound by strict data protection obligations. To protect your information, we use encryption, secure servers, restricted access protocols, and conduct regular security audits. Although we implement strong safeguards, no online system is completely risk-free, and we encourage you to use strong passwords and keep your login details private.

Depending on your region, you may have rights regarding your personal data, including the ability to access, correct, delete, or request a copy of your information, as well as withdraw consent. To exercise any of these rights, you can contact us at [Insert Support Email]. We retain your data only as long as necessary to provide our services, meet business or legal requirements, or resolve disputes. After the retention period, your information is securely deleted or anonymized.

Our platform may contain links to external websites, and we are not responsible for the privacy practices or content of those third-party platforms. We recommend reviewing their policies before sharing any personal information. Trado is not intended for users under the age of 18, and we do not knowingly collect personal data from minors. We may update this Privacy Policy occasionally, and any changes will be posted on this page with a revised “Last Updated” date. By continuing to use Trado, you acknowledge and accept any updates to this policy.

Our platform may contain links to external websites, and we are not responsible for the privacy practices or content of those third-party platforms. We recommend reviewing their policies before sharing any personal information. Trado is not intended for users under the age of 18, and we do not knowingly collect personal data from minors. We may update this Privacy Policy occasionally, and any changes will be posted on this page with a revised “Last Updated” date. By continuing to use Trado, you acknowledge and accept any updates to this policy.